{"id":13,"date":"2025-04-18T15:47:10","date_gmt":"2025-04-18T15:47:10","guid":{"rendered":"https:\/\/www.favjersey.com\/?page_id=13"},"modified":"2026-06-13T04:53:44","modified_gmt":"2026-06-13T04:53:44","slug":"retours","status":"publish","type":"page","link":"https:\/\/www.favjersey.com\/fr\/returns\/","title":{"rendered":"Retours et \u00e9changes"},"content":{"rendered":"<p>\u00c7a arrive parfois\u00a0; on commande quelque chose qu\u2019on pense parfait, mais quand \u00e7a arrive, ce n\u2019est pas exactement ce qu\u2019on avait imagin\u00e9.&nbsp;<\/p>\n\n\n\n<p>Mais rassurez-vous ! Notre politique de retour est con\u00e7ue pour vous permettre de faire vos achats en toute confiance.&nbsp;<\/p>\n\n\n\n<p><strong>Notre proc\u00e9dure de retour est simple.<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Si vous n&#039;\u00eates pas enti\u00e8rement satisfait de votre achat, vous pouvez nous retourner votre article dans les 365 jours suivant la r\u00e9ception du colis pour obtenir un remboursement.<\/li>\n\n\n\n<li>Les articles retourn\u00e9s doivent \u00eatre dans leur \u00e9tat d&#039;origine, non port\u00e9s et non utilis\u00e9s, avec toutes leurs \u00e9tiquettes intactes. Cela signifie que le produit n&#039;a pas \u00e9t\u00e9 lav\u00e9, port\u00e9, et que son emballage plastique n&#039;a pas \u00e9t\u00e9 ouvert ni endommag\u00e9.<\/li>\n\n\n\n<li>Veuillez contacter le service client pour obtenir l&#039;adresse de retour correcte avant de renvoyer l&#039;article.<\/li>\n\n\n\n<li>Vos articles retourn\u00e9s seront inspect\u00e9s \u00e0 leur arriv\u00e9e avant que votre remboursement ne soit trait\u00e9.<\/li>\n\n\n\n<li>Le traitement de votre remboursement peut prendre jusqu&#039;\u00e0 14 jours ouvrables. Vous recevrez un courriel de confirmation une fois le remboursement effectu\u00e9.<\/li>\n\n\n\n<li>Tous les frais de retour sont \u00e0 la charge du client.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-important-information\">Informations importantes :<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Les maillots personnalis\u00e9s avec un nom et un num\u00e9ro imprim\u00e9s, ainsi que les \u00e9cussons tels que les brassards, ne peuvent pas \u00eatre retourn\u00e9s, quel que soit le statut du joueur ou les changements au sein de l'\u00e9quipe. Un remboursement ne sera accord\u00e9 que si le v\u00eatement pr\u00e9sente un d\u00e9faut, est endommag\u00e9 ou ne correspond pas \u00e0 la commande.\u00a0<\/li>\n\n\n\n<li>Nous d\u00e9clinons toute responsabilit\u00e9 une fois qu&#039;un maillot ou un short a \u00e9t\u00e9 imprim\u00e9, si un joueur quitte l&#039;\u00e9quipe et\/ou si son num\u00e9ro d&#039;\u00e9quipe change, ou si l&#039;\u00e9cusson change ult\u00e9rieurement.<\/li>\n\n\n\n<li>Les frais de livraison ne sont pas remboursables, sauf si les produits sont d\u00e9fectueux, endommag\u00e9s ou non conformes \u00e0 la description lors de la livraison.<\/li>\n\n\n\n<li>FavJersey d\u00e9cline toute responsabilit\u00e9 en cas de perte des retours pendant le transport ou de frais suppl\u00e9mentaires encourus.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-exchange-policy\"><strong>Politique d&#039;\u00e9change<\/strong><\/h2>\n\n\n\n<p>Nous n&#039;offrons actuellement pas d&#039;\u00e9changes. Pour un service plus rapide, suivez simplement la proc\u00e9dure de retour pour renvoyer votre article et passer commande pour vos nouveaux articles.<\/p>\n\n\n\n<p>En raison des d\u00e9lais d&#039;exp\u00e9dition internationaux, il s&#039;agit du moyen le plus efficace pour effectuer un \u00e9change\u00a0; nous ne pouvons autrement garantir que l&#039;article de remplacement demand\u00e9 sera en stock au moment de la r\u00e9ception de votre retour.<\/p>\n\n\n\n<p><strong>Si la taille ne vous convient pas, nous proposons une politique de renvoi.&nbsp;<\/strong><\/p>\n\n\n\n<p>Vous n&#039;avez qu&#039;\u00e0 payer les frais d&#039;exp\u00e9dition applicables pour recevoir le nouvel article ; il n&#039;est pas n\u00e9cessaire de renvoyer l&#039;article d&#039;origine. Cliquez&nbsp;<a href=\"\/fr\/politique-de-renvoi\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ici<\/strong><\/a>&nbsp;Pour en savoir plus.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"h-need-more-help\"><strong>Besoin de plus d&#039;aide<\/strong><\/h3>\n\n\n\n<p>Contactez le service client en cliquant&nbsp;<a href=\"\/fr\/nous-contacter\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>ici<\/strong><\/a>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Hey, it happens sometimes; you order something you think is perfect, but when it arrives, it\u2019s not exactly what you imagined.&nbsp; But don\u2019t worry! Our returns policy is designed to ensure you can shop with complete confidence.&nbsp; Our Return Process is simple: Important Information: Exchange Policy We currently do not offer exchanges, for the fastest [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Returns&amp;Exchanges &#183; FavJersey<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.favjersey.com\/fr\/retours\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns&amp;Exchanges\" \/>\n<meta property=\"og:description\" content=\"Hey, it happens sometimes; you order something you think is perfect, but when it arrives, it\u2019s not exactly what you imagined.&nbsp; But don\u2019t worry! 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