{"id":81088,"date":"2026-09-12T04:51:19","date_gmt":"2026-09-12T04:51:19","guid":{"rendered":"https:\/\/www.favjersey.com\/?page_id=81088"},"modified":"2026-10-07T04:54:41","modified_gmt":"2026-10-07T04:54:41","slug":"geeft-terug","status":"publish","type":"page","link":"https:\/\/www.favjersey.com\/nl\/returns\/","title":{"rendered":"Retouren en omruilen"},"content":{"rendered":"<style>\nbody.page-id-81088 .entry-header { display: none; }\nbody.page-id-81088 .site-content > .col-full { max-width: none; padding-left: 0; padding-right: 0; }\nbody.page-id-81088 #primary,\nbody.page-id-81088 .content-area { float: none; width: 100%; max-width: none; }\nbody.page-id-81088 .site-main,\nbody.page-id-81088 .entry-content { margin: 0; }\nbody.page-id-81088 .woocommerce-breadcrumb { max-width: 1170px; margin: 0 auto; padding-left: 24px; padding-right: 24px; }\n.fjr-policy, .fjr-policy * { box-sizing: border-box; }\n.fjr-policy { --ink: #152033; --muted: #5f6b7a; --navy: #102544; --gold: #d99a22; 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Geretourneerde artikelen moeten in hun oorspronkelijke staat verkeren, ongedragen en ongebruikt zijn, en alle originele labels en etiketten moeten intact zijn. Het product mag niet gewassen of gedragen zijn, en de plastic verpakking mag niet verwijderd of beschadigd zijn.<\/p>\n          <span class=\"fjr-card-note\">De kosten voor het terugsturen zijn voor rekening van de klant.<\/span>\n        <\/article>\n        <article class=\"fjr-card\">\n          <span class=\"fjr-card-icon\">02<\/span>\n          <h3>We hebben de verkeerde maat verstuurd<\/h3>\n          <p>Als de maat die je hebt ontvangen afwijkt van de maat die bij je bestelling stond vermeld, mag je, zodra je bestelling is bevestigd, het originele shirt houden en sturen wij je de juiste maat toe.<\/p>\n          <span class=\"fjr-card-note\">Het is niet nodig om het originele shirt terug te sturen.<\/span>\n        <\/article>\n        <article class=\"fjr-card\">\n          <span class=\"fjr-card-icon\">03<\/span>\n          <h3>Je hebt de verkeerde maat gekozen<\/h3>\n          <p>Je moet het shirt naar ons terugsturen. Nadat we het hebben ontvangen en gecontroleerd, moet je de geldende verzendkosten voor de vervangende zending betalen, voordat we het shirt in de door jou gevraagde maat versturen.<\/p>\n          <span class=\"fjr-card-note\">Het shirt mag niet gewassen zijn en alle originele labels moeten nog volledig vastzitten.<\/span>\n        <\/article>\n      <\/div>\n\n      <article class=\"fjr-measurement\" aria-labelledby=\"fjr-measurement-title\">\n        <figure class=\"fjr-measurement-media\">\n          <img loading=\"lazy\" src=\"https:\/\/www.favjersey.com\/wp-content\/uploads\/2026\/10\/fj-returns-jersey-measurement-20261007.webp\" alt=\"Afbeelding van een marineblauwe trui die plat is neergelegd, met meetlinten over de borst en langs de lengte\" width=\"1448\" height=\"1086\" decoding=\"async\">\n          <figcaption>Illustratie van de afmetingen. Raadpleeg de maattabel voor je shirt.<\/figcaption>\n        <\/figure>\n        <div class=\"fjr-measurement-copy\">\n          <span class=\"fjr-card-icon\">04<\/span>\n          <h3 id=\"fjr-measurement-title\">Juist etiket, onjuiste afmetingen<\/h3>\n          <p>Een meetafwijking van <strong>1\u20133 cm<\/strong> zoals aangegeven in de maattabel is normaal.<\/p>\n          <p>Als het maatlabel overeenkomt met je bestelling, maar de werkelijke afmetingen van het shirt afwijken van de maattabel met <strong>meer dan 3 cm<\/strong>, neem dan contact op met de klantenservice om het probleem te bevestigen en het retouradres van onze lokale vertegenwoordiger te verkrijgen.<\/p>\n          <p class=\"fjr-measurement-note\">Zodra het shirt bij onze lokale vertegenwoordiger is teruggebracht, sturen we je een vervangend shirt in de juiste maat.<\/p>\n        <\/div>\n      <\/article>\n    <\/div>\n  <\/section>\n\n  <section class=\"fjr-section fjr-process\">\n    <div class=\"fjr-shell\">\n      <div class=\"fjr-section-head\">\n        <h2>Hoe een retourzending in zijn werk gaat<\/h2>\n        <p>Stuur een artikel alstublieft niet terug voordat u contact hebt opgenomen met de klantenservice.<\/p>\n      <\/div>\n      <div class=\"fjr-steps\">\n        <article class=\"fjr-step\"><h3>Neem contact met ons op<\/h3><p>Vraag de klantenservice om het juiste retouradres.<\/p><\/article>\n        <article class=\"fjr-step\"><h3>Maak het voorwerp klaar<\/h3><p>Zorg ervoor dat het artikel ongedragen, ongebruikt en ongewassen is, en dat alle labels, etiketten en de verpakking intact zijn.<\/p><\/article>\n        <article class=\"fjr-step\"><h3>We controleren het<\/h3><p>Uw geretourneerde artikel wordt bij ontvangst gecontroleerd.<\/p><\/article>\n        <article class=\"fjr-step\"><h3>Bevestiging van terugbetaling<\/h3><p>De verwerking van een terugbetaling kan tot 14 werkdagen duren. We sturen je een e-mail zodra dit is afgerond.<\/p><\/article>\n      <\/div>\n    <\/div>\n  <\/section>\n\n  <section class=\"fjr-section fjr-details\">\n    <div class=\"fjr-shell fjr-details-grid\">\n      <div class=\"fjr-details-copy\">\n        <span class=\"fjr-eyebrow\">Lees dit alstublieft<\/span>\n        <h2>Belangrijke informatie<\/h2>\n        <p>Deze voorwaarden bieden bescherming voor op maat gemaakte producten en helpen ons om in aanmerking komende retourzendingen correct af te handelen.<\/p>\n        <a class=\"fjr-button fjr-button-secondary\" href=\"\/nl\/beleid-opnieuw-verzenden\/\">Lees het beleid inzake het opnieuw verzenden van berichten<\/a>\n      <\/div>\n      <ol class=\"fjr-detail-list\">\n        <li>Shirts met een op maat gemaakte naam- en nummeropdruk, of accessoires zoals armbanden, kunnen niet worden geretourneerd. Terugbetaling is alleen mogelijk als het kledingstuk defect, beschadigd of verkeerd is.<\/li>\n        <li>Shirts met een op maat gemaakte opdruk van naam en nummer of met patches kunnen niet worden geretourneerd of opnieuw verzonden wanneer de klant de verkeerde maat heeft gekozen.<\/li>\n        <li>Wij aanvaarden geen aansprakelijkheid nadat een shirt of short is bedrukt, mocht een speler de ploeg verlaten, zijn rugnummer veranderen of mocht een embleem in de toekomst worden gewijzigd.<\/li>\n        <li>Verzendkosten worden niet terugbetaald, tenzij de producten bij levering gebrekkig, beschadigd of niet conform de beschrijving zijn.<\/li>\n        <li>FavJersey is niet aansprakelijk voor retourzendingen die tijdens het transport zoekraken of voor eventuele extra kosten die hierdoor ontstaan.<\/li>\n      <\/ol>\n    <\/div>\n  <\/section>\n\n  <section class=\"fjr-section fjr-support\">\n    <div class=\"fjr-shell\">\n      <div class=\"fjr-cta\">\n        <div><h2>Weet je nog steeds niet zeker wat er van toepassing is?<\/h2><p>Stuur uw bestelnummer en een korte beschrijving van het probleem naar de klantenservice. Wij zullen u helpen bij het kiezen van de juiste oplossing.<\/p><\/div>\n        <a class=\"fjr-button\" href=\"\/nl\/contact-met-ons-opnemen\/\">Neem contact op met de klantenservice<\/a>\n      <\/div>\n    <\/div>\n  <\/section>\n  \n<\/div>","protected":false},"excerpt":{"rendered":"<p>Een uitnodigende, op foto\u2019s gebaseerde lay-out waardoor elke optie in \u00e9\u00e9n oogopslag duidelijk te begrijpen is.<\/p>","protected":false},"author":1,"featured_media":81085,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-81088","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.7 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Returns &amp; Exchanges &#183; FavJersey<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.favjersey.com\/nl\/geeft-terug\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns &amp; 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